Do you ship Worldwide?
Yes, we are pleased to ship to many countries. Shipping rates are calculated at checkout according to your country. Please contact us if it says that we do not supply to your country, and we may be able to add it. Apologies, but due to the impenetrable customs in Ireland at the moment, we have suspended all deliveries there.
Do you have a shop that I can visit?
We are based in the UK and do not have a physical shop, if we did it would be enormous due to the stock levels and selection we carry! We understand that some people are initially wary of buying on-line, but our continued growth over the last 10 years is testament to the quality of the crystals we supply and the level of customer care we provide. Try us, we guarantee you won’t be disappointed!
I can’t see what I want, do you have it?
We might well have, as we always have a lot of stock that hasn’t yet been listed. Please do email us and we will see if we have any, and if not, we can try to source it for you.
Do you offer payment terms?
Yes, we can arrange for you to pay an item off over a period of time, which will be held until paid for in full. Please email us if you would like to take advantage of this offer.
I can only see PayPal payments but I want to pay by card?
Don't worry, you can pay by card, we use PayPal to process these as well as their own payments, and you don't need a PayPal account to pay via card. Click 'Proceed to Checkout' (purple box) and follow the checkout procedure through until you see the 'Log In to PayPal' box, and if you look immediately underneath the 'Log In' Blue box, you will see a white box that says - Pay by Debit or Credit Card. If this doesn't appear, make sure the above Log In box is clear. Very occasionally, for reasons unknown, only the PayPal option can be seen. If this persists and you wish to pay by card, please email or ring us. We can also provide bank details for bank transfers. In either case, please go through the payment process, filling in all your details so we can quickly get them and take your items off of stock for you.