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Delivery Information

We aim to post all parcels within 2-3 working days (Monday to Friday) and will send confirmation of posting when your parcel has been posted.

We are based in the UK and supply to many countries around the world. Crystals vary a lot in size and weight, so we have opted to keep things simple and clear for you, and calculate shipping based on the cost of your order, with FREE SHIPPING to many countries, over certain values, as shown below. Any options and the costs will be clearly shown in checkout.

We offer FREE shipping on the following values:

UK, over £50

Europe, over £75

USA and Canada, over £125

Values under this amount are applied at a nominal rate according to value and your country (e.g. UK, orders up to £24.99, £3.50. £25 to £49.99, £5.50) and are often subsidised by us.

All UK parcels will be sent via 1st class post.

Outside of the UK we use International Standard, except for some countries where we will only supply via tracked and signed. Time varies for this service, according to country, on average, please allow 7-10 days for Europe, 10-14 days for USA and Canada and 2-3 weeks for the rest of the World. Tracked and signed parcels usually are quicker, but this will depend on the country of receipt.

If you need something quickly, please email us and we will do our best to meet your needs (additional charges may apply).